Cookie Policy

TownSend ("we," "our," or "us") uses cookies and similar tracking technologies to improve your experience on our platform. This Cookie Policy explains what cookies are, how we use them, and your choices regarding their use.

By using TownSend, you consent to our use of cookies in accordance with this policy.

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They help the website recognize your device and remember information about your visit, such as your preferences and login status.

We also use similar technologies like web beacons, pixels, and local storage to enhance your experience and analyze how our platform is used.

1. Essential Cookies (Required)

These cookies are necessary for the platform to function properly. They enable core functionality such as security, authentication, and session management. You cannot opt out of these cookies.

• Authentication cookies: Keep you logged in to your TownSend account (via Supabase)
• Security cookies: Protect against malicious activity and ensure secure connections
• Session cookies: Maintain your session state as you navigate the platform

2. Functional Cookies (Optional)

These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.

• Language and region preferences
• User interface customization settings
• Dashboard layout preferences

3. Analytics Cookies (Optional)

These cookies help us understand how visitors interact with our platform by collecting and reporting information anonymously. This helps us improve our services and user experience.

• Google Analytics: Track page views and user interactions
• Supabase Analytics: Monitor platform performance
• Session recording: Understand user behavior patterns

4. Marketing Cookies (Optional)

These cookies track your online activity to help us deliver more relevant advertising and measure the effectiveness of our marketing campaigns.

• Rewardful: Track affiliate referrals and conversions (if applicable)
• Retargeting pixels: Show relevant ads on other platforms
• Campaign tracking: Measure the success of marketing efforts

Below is a list of the main cookies and tracking technologies we use:

Supabase (Essential)

• sb-access-token: Maintains your authenticated session
• sb-refresh-token: Enables secure session renewal
• Purpose: User authentication and session management
• Duration: Session-based and persistent tokens

Stripe (Essential)

• stripe_mid, stripe_sid: Fraud prevention and payment processing
• Purpose: Secure payment processing and subscription management
• Duration: 1 year (mid), Session (sid)

Google Analytics (Analytics)

• _ga, _gid: Distinguish unique users and track sessions
• Purpose: Understand user behavior and improve our platform
• Duration: 2 years (_ga), 24 hours (_gid)

Rewardful (Marketing)

• rewardful.referral: Track affiliate referrals
• Purpose: Manage affiliate program and commission tracking
• Duration: 90 days

You have the right to decide whether to accept or reject cookies. Here are the ways you can control cookie usage:

Browser Settings

Most web browsers allow you to control cookies through their settings. You can configure your browser to:

• Block all cookies
• Accept only first-party cookies
• Delete cookies when you close your browser
• Notify you when a cookie is set

Browser-Specific Instructions

• Chrome: Settings > Privacy and security > Cookies and other site data
• Firefox: Settings > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Manage Website Data
• Edge: Settings > Cookies and site permissions > Cookies and site data

Opt-Out Links

• Google Analytics: Google Analytics Opt-out Browser Add-on
• Rewardful: Disable tracking through your browser settings or ad blockers

Important: Blocking or deleting essential cookies may prevent you from using certain features of TownSend, including logging in and accessing your account.

In addition to our own cookies, we use third-party services that may set their own cookies on your device. These services include:

• Supabase: Database, authentication, and hosting services
• Stripe: Payment processing and subscription management
• Google Analytics: Website analytics and performance tracking
• Rewardful: Affiliate program management (if applicable)

We do not control these third-party cookies. Please review the privacy and cookie policies of these services for more information about how they use cookies.

Some browsers support "Do Not Track" (DNT) signals. Currently, there is no industry standard for how websites should respond to DNT signals. TownSend does not currently respond to DNT signals, but you can control cookies through your browser settings or the methods described above.

We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date.

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.

If you have any questions about this Cookie Policy or our use of cookies, please contact us:

• Email: support@mailtown.io
• Privacy inquiries: privacy@mailtown.io

For more information about how we collect and use your personal information, please see our Privacy Policy.